Consumers, i.e. any individual acting for purposes which are wholly or mainly outside those individual’s trade, business, craft or profession, are entitled to cancel any contract on the following conditions.

The right to cancel is excluded for contracts for the supply of goods that are made to the consumer’s specifications or are clearly personalized.
The right to cancel is also excluded in contracts for the provision of further services related to leisure activities, if the contract for the provision intends a specific date or period.

The right to cancel does not apply for consumers who, at the time of concluding the contract, are not nationals of a member state of the European Union and whose exlusive residence and address of delivery are located outside of the European Union.

To exercise your right of withdrawal, you can fill out and submit this form. You will then immediately receive confirmation of receipt of your withdrawal by email.

If you only want to withdraw certain items from the order (partial withdrawal), please enter the names of the items below. For a complete withdrawal, simply leave the field blank.